Help · Body shops, dealers and fleets

Invoices and statements

Monthly invoicing, what's on the line items, VIN history, receipts per vehicle.

Monthly invoicing

On invoice terms, every completed job in a calendar month goes on one invoice, sent at the start of the next month, with net terms as approved. Each line has the date, the route, the job number, and — for transport orders — the order reference, vehicle position and stock number or VIN so your AP can match it to the PO.

Pay by card or bank transfer from the invoice; the tow company is paid when you pay.

Card on file

If you'd rather pay per job, keep a card on the account and each job is charged at completion like a consumer job, with its own receipt.

Receipts per vehicle

Every job has an itemized receipt (web, email and PDF) whether or not it's on an invoice. Your dashboard has them all.

VIN history

Filter your dashboard by VIN to see every tow a vehicle has had through your account — handy when a customer's car comes back or an auction unit gets moved twice.

Disputes

If a vehicle is damaged or a charge is wrong, open a dispute from the job's tracking page within 30 days. See Something went wrong — it works the same for businesses, and refunds credit your account.