You don't need one
You can request, track, pay for and rate a tow with just a mobile number. After the job we'll offer to create an account so the receipt and history stay with you — that's the only reason to.
What an account gives you
- Your tows — every request, its status, and the receipt (with PDF).
- Request again — one tap on a past tow prefills the pickup, destination and vehicle.
- Saved vehicles — every vehicle you've requested a tow for, remembered from its VIN or make and model. They show as one-tap chips on the request form. Give them labels on the account page ("Dad's truck"), or forget them.
- Saved places — addresses you've used, also as chips. Label them Home, Work, the shop.
- Card on file — saved once with Stripe; you're not asked again.
- Your name and photo — shown to the driver so they know who they're meeting.
If you started as a guest
Creating an account from the prompt after a job keeps everything from that job — same tows, same receipt. Nothing to link.
Deleting your data
Email privacy@towhub.co. We delete your account and personal information except what we have to keep for completed jobs and payments. See the Privacy Policy.