Where it is
- On the tracking page the moment the job completes — the link from your texts.
- Texted to you with the total, and emailed if you gave an address.
- My tows on your account, with a PDF link on each finished job.
- For a business order, on the business's dashboard.
The PDF won't open or download
The PDF opens in a new tab. If your phone blocked the pop-up, tap Download PDF again and allow it, or long-press the link and choose Download. On iPhone the file lands in Files → Downloads; on Android in the Downloads folder.
The receipt says "cancellation"
A late cancellation gets its own receipt showing the fee charged and why. See Cancelling a tow.
You need a copy for insurance or an expense report
The PDF has everything an insurer or accountant asks for: the company's name and contact, the vehicle, the route, each line item, tax, the total and the payment reference. If you need it sent to another address, forward the email, or email support@towhub.co with the job number.
You lost the link and had no account
Email support with the phone number you booked with and the approximate date; we'll text the receipt link to that number.