Running a tow company on Towhub — Help

Setting up and going liveCreate your company in a minute, work through the checklist, press Go live — and what we verify.
Your first job, start to finishThe offer, accepting, assigning, the drive, extras, completion and payout — what to expect the first time a customer picks you.
Inbox: customer messagesOne thread per job, shared by dispatch and the driver; quick replies; what the customer gets; who sees it.
Requiring two-step verificationMake every member use an authenticator; what to do when someone loses their phone.
PricingHook-up, per mile, minimums, after-hours, published add-ons, and what the customer sees.
The dispatch boardOffers, accepting and declining, assigning drivers and trucks, alerts, reliability strikes.
Phone jobs and your booking linkRun your own customers through Towhub at 4% — card, tracking link, receipt.
Crew, schedule and timecardsInviting people, roles, shifts, clock in/out, overtime rules, payroll export.
Trucks, inspections and maintenanceYour fleet, daily walk-arounds, defects that park a truck, service due by miles or date.
Impound and storageCheck-in, the storage clock, notices, signed release, storage receipts.
Customers and business accountsYour customer directory, CSV import, statements, and negotiated rates for shops that prefer you.
Money: fees, payouts, exportsThe 12% take, Stripe payouts, receipts, tax, and the QuickBooks/Xero files.
When a customer disputes a jobWhat you see, how to respond, how Towhub decides, and what a refund does to your payout.
The paper trailActivity log, job sheets, photos and signatures, exports — the record on every job.