- Getting listed and approvedOnboarding, licensing and insurance, the approval gate, and your public profile.
- PricingHook-up, per mile, minimums, after-hours, published add-ons, and what the customer sees.
- The dispatch boardOffers, accepting and declining, assigning drivers and trucks, alerts, reliability strikes.
- Phone jobs and your booking linkRun your own customers through Towhub at 4% — card, tracking link, receipt.
- Crew, schedule and timecardsInviting people, roles, shifts, clock in/out, overtime rules, payroll export.
- Trucks, inspections and maintenanceYour fleet, daily walk-arounds, defects that park a truck, service due by miles or date.
- Impound and storageCheck-in, the storage clock, notices, signed release, storage receipts.
- Customers and business accountsYour customer directory, CSV import, statements, and negotiated rates for shops that prefer you.
- Money: fees, payouts, exportsThe 12% take, Stripe payouts, receipts, tax, and the QuickBooks/Xero files.
- When a customer disputes a jobWhat you see, how to respond, how Towhub decides, and what a refund does to your payout.
- The paper trailActivity log, job sheets, photos and signatures, exports — the record on every job.