Set up first, go live when you're ready
Creating your company takes a minute: Set up your company asks for the company name, your name, the number dispatch answers, and an email and password. Confirm your email and you land in your company hub.
From the first minute the hub works for your own business — phone jobs with a pay-and-track link, dispatch, crew, trucks, timecards and exports. Nothing is public yet, and nothing goes to the marketplace until you say so.
The checklist
Your dispatch board shows what's left before you can take marketplace jobs:
- Your yard or office — where your trucks start. It sets your service area, and tells us which region's rules apply.
- A truck — so jobs only come to you when you have the right equipment.
- Your prices — for at least one vehicle type. Customers see them before they pick you.
- A driver — invite one, or tap I'll drive myself.
- Insurance and licensing — upload the documents on the Licensing page (see below).
- Payouts — connect the bank account your money goes to.
Below that are recommended items: published add-on prices, your logo and a line about you, getting offers by text, inviting your crew, two-step verification. None of them block you; all of them get you picked more often. Every company page shows a one-line reminder until you're live.
Going live
When the six steps are done, Go live unlocks. Press it, read and accept the Tow Provider Agreement, and Towhub reviews your documents — usually within one business day. The moment you're approved, offers start arriving, and we email you to say so.
You can keep running your own jobs while you wait, and you can take as long as you like before you press it.
What we verify
Every region has licensing rules; in Washington that's insurance (liability, on-hook/cargo, garage-keepers) plus either your WSP tow operator registration or your WA business license, and any city licenses where you work. Upload each on the Licensing page with its expiry date — a number without the document doesn't count, because there's nothing for us to check. Expired documents pause offers automatically until you upload the renewal.
What customers see
Your public profile (towhub.co/companies/your-name) shows your logo, brand color, tagline, about text, service area on a map, ratings from Towhub and Google, the services you take, and your locations. Fill it in under Settings → Brand — companies with a real logo and a sentence about themselves get chosen more. Your crew's photos and titles show on the tracking page when they're assigned.
Accepting jobs
Once you're live, the Accepting jobs switch on the dispatch board controls whether you're quoted at all. Turn it off when you're full; turn it on when a truck frees up. Nothing else changes.
Your booking link
Every company gets a direct link (towhub.co/book/your-name). A customer who books through it sees only your price, and the platform fee on that job is 4% instead of 12%. Put it on your website, your Google listing and your trucks. See Phone jobs and your booking link.